Essential Qualities of a Medical Answering Service

Providing patients with a medical answering service is a great way to increase customer loyalty. Studies have shown that customers are more loyalty to and are willing to spend more money with customers that have provided an excellent customer service experience. Customer service can make or break any company and doctor’s offices are no exception. […]

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7 Tips for Picking a Live Answering Service

The people who answer your phone become the face and voice of your company. How you deal with incoming calls is incredibly important to your bottom line. People in the United States prefer to interact with companies over the phone. If they have a problem or a question, at least 79% will pick up the […]

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