Is Your Customer Service Department Hurting Your Business?

Customers are the people that allow businesses to grow each day. Business owners want their customers to feel wanted. When a customer has a problem with a product or service, they might need to contact your company. You?ll want to be sure that you are doing everything possible to give each customer an outstanding experience. […]

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How to Find the Right Medical Answering Service

The way people deal with any business is impacted by the way phone calls are handled. Most Americans will hang up on a voicemail, if that is what they get. Bad customer service costs businesses $41 billion every year and a lot of that is based on people?s interaction with a business over the phone. […]

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