Category: Experience
3 Key Ways to Boost Customer Satisfaction
The most important aspect of any business, arguably, is customer experience. It is a no brainer that if your customers are not satisfied, they will not return, resulting in less sales. 91% of unsatisfied customers will not attempt to do business with you again. Not only will they never come back, they may even leave
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How Competitive Intelligence Gives Your Business the Edge
Maybe you have seen the old television show from the 1970s called “Lavern and Shirley.” In one episode of that sitcom, Lavern and her best friend and roommate Shirley must retrieve a document from their boss’s office before he finds it the next day and fires them both. They must infiltrate the building where they
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