As a business owner, it is incredibly important to find the right commercial cleaning service. If the commercial cleaning service you use does poor work, your clients don’t think, “This business is dusty and there is grime in the crevices, but I’m sure it’s the commercial cleaning service and not the business owner who isn’t doing a good job.” They view your unkempt facilities as a reflection of the service you offer.
Additionally, your commercial cleaning service will have access to the inner workings of your company. This puts you at risk of theft or your clients sensitive information being compromised. In other words, it is extremely important to know who is cleaning your facilities, and that they are prepared to do a thorough job.
To help you out, we’ve put together a guide of things to think about while comparing cleaning companies.
Four Things to Think About While Choosing Cleaning Services
- Make Experience in the Industry Priority Numero Uno.
While you are interviewing commercial cleaning services, you’ll probably find that many will tell you whatever you want to hear to secure your business. Of course they aren’t going to tell you, “We cut corners and do half-hazard work. Oh and we skimped on background checks, we have no idea who is really going to be cleaning your facilities.”
However, when a commercial cleaning service has been in the business for years and decades, keeping their clients satisfied, they must be doing something right. This is a simple way to know that your business is in good hands.
It’s also important to check on how long a commercial cleaning service has been in operation because some cleaning services develop bad reputations, and then close down and reopen under a new name. This might hide the report they have with the Better Business Bureau, but it resets the clock on the age of their business. If their business has been around for quite a while, you know they haven’t burned bridges and then started over with a clean slate.
- Look for Expertise in Your Industry.
Some industries have specific needs and challenges when it comes to finding the right commercial cleaning service. For instance, if your business is in the food service industry, the cleanliness of your facilities isn’t just for the sake of your customer’s impression of you; you have to answer to the health inspector also. If you run a medical facility, running your office with sanitary and hygienic conditions is literally a matter of life or death.
Using a commercial cleaning service who specializes in your type of business is a good way to ensure that they understand your specific cleaning requirements. While looking for a commercial cleaning service, it’s a good idea to ask other businesses in your industry who they use. If other businesses like yours are satisfied with the results they get from a commercial cleaning service, it’s a good sign you’d be satisfied also.
- Look Over the Services Offered
Some cleaning services strictly offer basic cleaning services, such as vacuuming, dusting, and wiping down surfaces. This might be adequate for you now, but it might be beneficial to use a company that offers additional services, in case you need them down the road. A few common “add on” services that you might find yourself needing from time to time include:
- Steam cleaning the carpets
- Power washing exteriors
- Touch point cleaning
- Cleaning up after a special event
- Equipment cleaning
When you use a service that already offers the full suite of cleaning tasks, it’s as easy as making a quick adjustment to add-on a service that isn’t in your regular cleaning schedule.
- Understand What Measures are Taken to Protect Your Assets
As we mentioned above, when you allow a cleaning crew to come deep clean the premises of your business, you are taking on an additional risk. If the cleaning service uses just anyone to do the “dirty work” it opens the door to theft or compromised information.
Before selecting a cleaning service, you want to make sure you understand what checks they put in place to protect you. A good cleaning service conducts thorough background checks on their staff, does regular drug testing, among other precautions. Make sure the cleaning service you use takes these steps to protect you.
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